No doubt you’ve heard a lot about headless. But what is it really all about? Why is it better than other approaches? And how can it benefit you and your organisation? Created in collaboration with Salesforce and Astound Commerce, this guide answers all these questions and more to help you decide, once and for all,

It’s time to sink or swim. Change is happening. And it is happening very fast. Many retailers today are struggling to keep up with the rapid pace at which everything around them is changing, especially how their customers are finding and interacting with them. We’ve looked at some of the key trends in e-commerce, taking

With nearly 10,000 participants in the 2022 study, more than 95,000 businesspeople from every continent (including Antarctica) have contributed their time and insights to this research since its inception in 2010. Their contributions make this the largest and most durable international study of how digital trends are changing the marketing discipline. Adobe and Econsultancy would

The intelligent use of resources such as energy has become a crucial element both in homes and in businesses. The rise in the price of electricity and other energy sources, the spread in remote work that forces users to consume more energy at home, competition between supply companies, together with new purchasing and consumption habits,

The 2022 Digital Trends – Financial Services in Focus report explores a wide range of trends impacting companies’ ability to successfully navigate the highly dynamic global environment, including changing customer expectations, escalating complexity and competition, training and  development and the realities of hybrid work environments.

As enterprises develop strategies to meet the challenges of a post-pandemic business landscape, data visibility, regulatory compliance, data literacy and data governance can all be delivered and enhanced with data intelligence. Businesses understand that the masses of data they now collect is a precious asset that is often not fully exploited for its value and

The State of Customer Experience is an ongoing series of consumer and business research related to customer experience (CX). This is the second global survey, executed in April and May 2021 on behalf of Genesys by an independent research firm. It includes insights from 2,629 consumers and 690 CX executives across multiple industries drawn from

The start of 2022 marks two years since the COVID-19 pandemic began. And now it’s clear: The global pandemic has permanently changed the way we live, work and do business. Customer experience (CX) leaders are prioritising solutions that give organisations the agility needed for swift, sustainable differentiation — no matter what changes the future holds.

Gartner Critical Capabilities: Security Service Edge (SSE) 16 February 2022, John Watts, Charlie Winkless, Aaron McQuaid, Craig Lawson The Gartner document is available upon request from Lookout, Inc. Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest

Gartner Magic Quadrant: Security Service Edge (SSE) 2022, John Watts, Charlie Winkless, Aaron McQuaid, Craig Lawson The Gartner document is available upon request from Lookout, Inc. Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or