Digital Whitepapers

Five steps to master digital customer engagement

Digital customer engagement is evolving quickly. This year, customers will spend 25% more with companies that get digital transformation right. Web chat, social messaging apps and chatbots hold tremendous potential for customer engagement and support. But customer experience leaders often feel they’ve yet to realise the full potential of these digital channels. This ebook lays

Power in numbers. Release on more platforms and enable crossplay

Make crossplay work your way. Releasing on multiple platforms with crossplay is vital to creating better player experiences. But the challenges of building in this functionality, whether for a title in development or even a live game, are formidable. Download our free ebook ‘Power in Numbers’ for rich insights into the many opportunities of crossplay.

Freedom to create

Toadman Interactive wants to organically develop its portfolio of existing and new IP with a focus on free-to-play multiplayer games. For any game developer with multiple global teams, it’s a technical challenge to manage backend operations comprehensively while trying to keep focused on creating content. Toadman Interactive knew that the right technology ecosystem would help

Playbook for delivering high-profile streaming events

The way we consume video is rapidly changing. Fueled even more by stay-at-home orders and social distancing, online audiences for VOD and Live Streaming are growing at an astounding pace. Scaling to support a huge cord-cutting audience can be challenging. Online viewership can scale to millions of viewers quickly. How do you prepare for delivering

THE STATE OF ONLINE VIDEO 2020

Il rapporto di ricerca The State of Online Video 2020 di Limelight mette in evidenza gli ultimi risultati di una serie di sondaggi in corso sulle abitudini di visione e sulle opinioni dei consumatori online. Questo rapporto si basa su 5000 risposte di consumatori in Francia, Germania, India, Indonesia, Italia, Giappone, Singapore, Corea del Sud,

Five Lessons Learned from the Pivot to a Distributed Workforce

Given the circumstances of the recent global pandemic, organizations did the best they could to initially respond with the resources and technologies they had available. As organizations start to turn the corner on the initial “Respond” phase, it’s time to reflect on what worked, what didn’t, and how to plan for the future. As they

Respond Faster, Save Money: New Capabilities for a New Digital Era

This product launch includes new capabilities that will improve efficiency, protect revenue, and ensure resilience across teams. It’s a scary and challenging time. There are more demands on digital services than ever before. We’re all working apart. And budgets are tightening. We’re here to help you. Join our CEO Jennifer Tejada and senior product team