UK Consumer insights report

What do consumers actually want in today’s eCommerce market? However, with so many brands competing for attention, even with the market expanding year-on year, how do online retailers satisfy consumers in the UK, and give them the best possible experience? We spoke to online shoppers across 15 countries to understand what the biggest demands are,

UK eCommerce Shopping Trends

The eCommerce industry is booming but there is more competition than ever. • So how do retailers win over British shoppers? • What makes customers want a retailer’s offerings? • What makes them come back? • What are the usual pain points they experience?