Investments in digital commerce continue to grow as companies adapt to new business models and sales processes prompted by the COVID-19 pandemic. This research evaluates the viability of 17 digital commerce platform vendors to help application leaders make informed decisions.
Messaging apps make it easy for your customers to engage with you on the channels of their choice. Top apps have more than a billion users each, and these are often the same apps where consumers see your ads. Build your digital presence on the apps your target audiences use most.
We all have different lifestyles and motivations to buy. We all interact with technology differently, and we can’t stand it when a brand doesn’t get us. Believe it or not, this opens up a world of opportunity. Imagine being seen as the brand that truly understands your customers. With the power of intelligent engagement, it’s
Join us to think beyond pure eCommerce to be customer-centric A recent study from Pew Research revealed that more than 70% of customers stop doing business with a brand when their online experience is poor. Avoid the trap of focusing on your e-shop when your B2B sales strategy needs much more. As the Covid crisis
Intel IT is building an analytics platform that integrates and connects business intelligence (BI) data using a data lake model to reduce insight latency from months to days. Eventually, we aim to reduce data insight agency to 24 hours. A data lake is a repository for large quantities of structured and unstructured data. It allows
As a large retailer, your ultimate goal is likely to sell more products and find new customers, but you also have a brand to manage. Image is cherished and prices communicate cachet, so the idea of selling your products on Amazon to a mass audience has been tabled in the past because it simply doesn’t
Given the current state of the economy, retailers are looking to further diversify their businesses and grow sales by venturing out to other online channels. Launching on a new marketplace, such as eBay, can present challenges for large retailers from both a technical and business standpoint. Historically, eBay’s business model, with the auction-style listings, was
EBay, Amazon and other marketplaces such as Buy.com, Newegg and Sears account for 27% of total online retail sales, and are continuing to grow. Online retailers of all sizes are recognising the profit potential of marketplaces and the benefits of aligning with a software partner; however, these retailers often find themselves wavering between building their
What if you could give everyone that touches customers an indispensable tool that optimizes business process, removes data silos and makes customer interaction extraordinary? See how Redglaze Group uses Sugar to give individuals access to critical data, optimize processes and improve efficiencies.
Customer relationship management software has been used by organizations of all types and sizes for over 20 years. However, few have managed to tap into the true potential of CRM. Learn how the power of CRM for the individual can transform your entire business.