The State of UK Insurance Contact Centres
Insurance agent attrition is significantly higher than the BFSI industry average. While salary may be a factor, many agents are underequipped to deliver the meaningful conversations customers expect.
Insurance agent attrition is significantly higher than the BFSI industry average. While salary may be a factor, many agents are underequipped to deliver the meaningful conversations customers expect.
Challenges of extending data centers to the public cloud. Before reaping the benefits of public cloud, organizations must successfully integrate their on-premises data centers with the off-premises cloud, which is no easy task. There are many technical, process, and skill differences required to leverage these environments. Explore how VMware CloudTM on AWS helps to address
In this eBook, we’ll explore the industry shifts driving cloud adoption for elastic capacity, the challenges enterprises face in this new paradigm, and how emerging services are making seamless scalability from the data center to the cloud a reality.
What is your hybrid cloud strategy? Organizations will continue to benefit from their data center investments, yet many of these organizations are also looking to benefit from the unique advantages offered by public cloud that cannot be cost-effectively delivered with today’s static data center environments.
Playtika, one of the world’s largest global online gaming companies, seamlessly extended their data center with on-demand capacity, and provided uninterrupted testing and development worldwide with live migration of over 650 workloads to the cloud with VMware Cloud on AWS, scaling up and down for their dev and IT teams’ needs. Learn more
While cloud is a key driver for innovation, it is causing unprecedented disruption to the traditional way IT serves the business.
Simplify Data Center Support with a proactive approach that can save you time & money As enterprises adopt new technologies to enable digital business, they are finding that their IT support and maintenance model has grown exponentially as dozens of OEMs and third-party maintenance providers are now servicing their hardware and software products. The higher
Whether you’re making plans with friends, ordering food, or setting the temperature on your thermostat, smartphone and tablet technology make everyday tasks faster and easier. New 14th generation Dell EMC PowerEdge™ servers, powered by Intel® Xeon® processor Scalable family, with iDRAC Quick Sync 2 technology bring these automated advantages to the datacenter, too. IT datacenter
Early adopter or laggard? Cutting edge or legacy? Fast IT or slow IT? It’s never been a binary choice, but with the pace of IT evolution continuing to accelerate, it’s never been more important to plan for the future, while at the same time maintaining the maximum benefits from past investments. What characteristics might define
Most IT professionals today recognise that enterprise IT will be hybrid in the future. To provide the optimal foundation for each workload being deployed, the hybrid IT environment will include cloud-based infrastructures—from multiple providers—co-existing alongside infrastructure within the enterprise data centre or a hosted environment. Regardless of infrastructure model, the IT organisation will expect cloud-like