eBook

Your account takeover prevention checklist

The rapid rise in account takeover (ATO) attacks is a major concern for every modern business. Alongside huge financial losses, data breaches can have a disastrous impact on customer loyalty and destroy reputations that took years to build in minutes. But what steps can your organisation take to mitigate these risks, and can a modern

Start your Zero Trust journey with identity

Credential-based attacks are soaring. To protect employees beyond the traditional IT perimeter and eliminate the risk of data breaches through password theft, Zero Trust adoption is now a key priority for every digital business. Yet, locking down access without bringing workflows to a halt remains a complex challenge for many IT and Security leaders. To

7 ways identity accelerates IT modernisation

The pressure to modernise IT has never been greater. To protect their customers and workforce from harm, and to remain competitive in a digital-first world, organisations must embrace the cloud at scale. Yet, retiring ageing legacy IT systems is often a painfully complex process that slows down operational performance while increasing the risk of cyberattacks.

The 7 essential documents to automate for business success

Agility is a key topic in today’s business landscape, as speed and efficiency are the cornerstones of any successful organization. When companies have the ability to quickly adapt or shift direction to respond to evolving customer needs, it’s easier to keep up with market changes. The truth, though, is that most organizations don’t move as

3 ways to make legal more effective and agile

Every department in an organization is expected to drive bottom-line results—including legal and sales. But while the two teams must partner together on closing revenue, only legal has the added responsibility of protecting the business from risk, which can significantly complicate its partnership with sales. In most organizations, these complications play out in everyday processes

Build a dynamic and flexible roadmap with AWS

Are your day-to-day efforts spent keeping up with evolving customer demands? Innovation differentiates software businesses and helps meet evolving customer expectations. To meet market challenges, you need to: Rapidly introduce new functionality to your product Provide features focused on customer needs and flex capabilities to demand Increase satisfaction and retention Choosing where to invest time

Five steps to master digital customer engagement

Digital customer engagement is evolving quickly. This year, customers will spend 25% more with companies that get digital transformation right. Web chat, social messaging apps and chatbots hold tremendous potential for customer engagement and support. But customer experience leaders often feel they’ve yet to realize the full potential of these digital channels. This ebook lays

The Value of Robust Data Intelligence to Enable Data Governance

In this research, IDC spoke with organizations that have deployed the erwin Data Intelligence Suite (erwin and erwin DI) for data governance to support their growing data environments and open possibilities for harnessing the power of data intelligence to fuel their businesses. Like many organizations, the erwin customers we interviewed are balancing needing to ensure