Today’s enterprise IT teams face demanding challenges to ensure call center operations can be maintained in a work-from-home environment. On top of technical barriers to enabling a virtual call center, there may be misalignment between IT stakeholders and organizational leaders. Though there are several ways to implement a virtual call center, IT leaders should consider
Read this white paper to learn more on the technical background for over-the-air (OTA) testing on 5G NR devices. Focusing on RF conformance aspects and UEs, the paper examines the requirements described in the technical specifications. You will learn about: Antenna measurement key parameters OTA test methods and setups 3GPP OTA testing for UEs in
Necessity is the mother of invention, and it appears that 2020 has accelerated workforce potential to be more agile and productive, from any location on any device, whilst staying secure. Dynamic Work, as we call it at Okta, may just be the biggest silver lining that emerges from the dark clouds of Covid19.
Before 2020, businesses across industries and regions were already navigating a gradual, but important shift towards remote work. However, the remarkable circumstances caused by a global pandemic have accelerated this process, forcing organizations to quickly revisit how their employees access the tools and resources they need to do their work. In this whitepaper, we’ll share
This book consists of five chapters that explore: »»The importance of identity, what it is, and how it has evolved (Chapter 1) »»What modern identity (Identity as a Service) is and how it helps organizations address identity challenges and different use cases (Chapter 2) »»The components of a modern identity solution (Chapter 3) »»New trends
Build a sustainable business model now Around the world, governments and businesses are realising that the targets they have announced are not good enough and they need to be bolder and take action sooner. Major economies such as the UK and the US now consider this decade to be decisive in the fight against climate
Why every business needs to start delivering customer experiences in real time. Few companies are better than Netflix at meeting their customers in the moment. Everything they do is data driven. They ingest more than 2 million data events per second and query more than 1.5 trillion rows per day to get detailed insights on
A modern CIAM solution should not only meet today’s security and compliance standards, but it should also consider the requirements to build next-generation, frictionless customer experiences. The Okta Identity Cloud does exactly that, delivering the industry’s most secure and reliable CIAM solution to keep customer data safe, while also offering a range of sophisticated developer
Roll your own auth vs. embed a pre-built identity layer into your app Development teams have increasingly turned to pre-built tools to offload some of the burden of application development. Identity and access management presents developers with a broad range of challenges that a trusted identity layer can help offload easily. This is a sound
Unlock the power in payroll You’ve tackled some big challenges recently. Huge legislative payroll changes plus the technical issues of trying to manage payroll remotely during lockdown, often using systems and processes that haven’t changed in years for many businesses, despite the enormous changes around you.