These are extraordinary times. Unlike other global events that have shaken public confidence in the past, eg. the financial crash of 2008, Covid-19 will inflict potential longterm economic hardship. The current practical restrictions on movement and the use of shared spaces has resulted in a deep impact on every major industry vertical from tourism to
With the opening of non-essential businesses still entirely dependent on a number of factors, many businesses are pivoting to an e-commerce business model for the very first time. E-commerce is an effective way of maintaining sales during these strange times, as more and more people shift to online shopping habits regardless. And it is actually
The Declining Use of Cash. The use of cash has sharply declined in recent years. Since Covid-19 crisis started, we’ve seen a lot of shops stop taking cash, to minimise the risk of spreading infection, and embedding further the behaviour of consumers to Contactless payments. We have set out some practical considerations on contact free
Fraud losses on face-to-face purchases on the UK high street increased by 13% in 2018 to £69.8 million. Traditional defence methods against fraud are still critical. Use these seven tips to stay ahead of in-store fraud and reduce the risk of hefty chargebacks.
Changes in the hotel industry have been seismic. Few sectors have managed to out-run the digital age. The hotel industry once looked a promising candidate, relying on timeless attributes such as location, reputation, and good old-fashioned service. However, as recent years have proved, the change has been seismic. Whilst those attributes remain essential, the economics
Enabling a smooth payments experience for customers is crucial to maximise sales and growth potential in an omnichannel world. But as payment innovations and consumer expectations continue to evolve, how can companies keep up? The payments landscape has transformed significantly in recent years, driven by developments in technology and fast-changing consumer expectations.The role payments play
The period after the new year can be a quiet time for businesses, which means that it might be a good time to take a good look at your cash flow situation. Cash flow is critical to every business. If you don’t have enough cash, your business is at risk – according to the Office
The changing face of retail and payments For many of us, the start of the year can feel a little flat. But we think it’s a great time to take stock and make fresh plans – especially this year as we begin a new decade. Now is also an opportune moment to audit your operations
It’s an age old adage we’ve all heard in the past, and told ourselves countless times before. But what about “New year, new business” Although it doesn’t roll off the tongue with the same degree of elegance as the former, it may also be one of the most important things a small business owner could
Every time your customers can’t pay – because the terminal is down, because the online payment gateway is not working, because their card isn’t accepted – it’s a missed opportunity. Little delays, abandoned purchases and disgruntled customers can all add up to a lot of lost revenue. And for a small business, every purchase counts.