Whitepaper

The “BRAIN” Model of Intelligibility in Business Telephony

There are times when there is no substitute for being understood on the telephone. Well before 1937, the limitations of the telephone in accurately conveying speech were known. Irregular and limited bandwidth, noise, variations in end-to-end loudness, sidetone, and distortion had all been identified as contributors to degradation of the spoken word. In 1910, Campbell

Audio Electronics and the “Mobile Phone Buzz”

In the past, when you were in a conference call, it probably felt like any other telephone call, except you had the advantage of hands-free, high quality audio. Nowadays, as more and more complex mobile devices make their way into the hands of business executives and consumers across the globe, the dynamics of the conference

The Hidden Costs of BYOD

BYOD is the latest trend that shows how far IT has come in understanding and responding to what employees want and need to be productive. While the mobile workforce can accelerate productivity, because BYOD signals a fundamental shift, costs can add up. According to Aberdeen, enterprises spend an extra $170,000 per year to deploy 1,000

IT Management Starts at Layer 2 Three Simple Steps to Greater Network Efficiency

Efficient Networks are Built on Information You want great performance, high availability, and cost-effective operation. To get it, you need fast access to comprehensive, real-time information about your: • Hardware and software: What devices are on your network and how they’re connected • Wired, wireless, physical, and virtual infrastructures: All the infrastructure factors that affect

Putting Social to Work for Your Business

Governments, corporations and NGOs around the world face a serious trust deficit. Although high-profile institutions have weathered the storm of negative public opinion since the 2008 financial crisis, the 2012 Edelman Trust Barometer reveals that a tide of skepticism is sweeping through most of the world’s biggest economies. At the same time, social networks are