IBM

IBM Cloud Migration Services provides migration and modernization of your workloads and applications from anywhere to anywhere.

Simplify Data Center Support with a proactive approach that can save you time & money As enterprises adopt new technologies to enable digital business, they are finding that their IT support and maintenance model has grown exponentially as dozens of OEMs and third-party maintenance providers are now servicing their hardware and software products.  The higher

Augmented Reality(AR) is one of the emerging technologies that are leading the way in improve perfomance in areas of training, design, and process & task assistance.  AR gives field technicians a rich set of options while at a job site.  Most important, AR enables a service overlay that provides graphical instructions for the required maintenance,

In recent years, the field of technology support has evolved rapidly to catch up with disruptive services technologies. In the meantime, technology innovation has led to fundamental changes in how support services are delivered.  We highlight the following five technology trends expected to drive the evolution of the tech support services industry, and to shape

As your enterprise adopts new technologies, your tech support and maintenance model grows exponentially, with dozens of original equipment manufacturers (OEMs) and third-party maintenance providers servicing their hardware and software products. The complexity of managing so many vendors within the four walls of the data center has become a logistical jungle. Even a few minutes

IBM Multivendor Support Services can help organizations lower their overall hardware maintenance expense. A composite organization based on 24 IBM support services customers was able to: Extend the useful life of equipment by an average of 2.5 years. Reduce the time needed for hardware support tasks by 37%. Reduce the time needed for vendor relationship

How Managed Cloud Services Can Facilitate Your Digital Transformation

What to look for when choosing your cloud provider

How CIOs are finding success using managed cloud services and recommendations on what to look for in a managed cloud service provider.

The book provides background on the definition of ITaaS and how a customer would implement.