IT as a Service is the emerging technique that gives technology leaders the flexibility of providing the right set of services to the business. The world of IT is changing dramatically. Businesses are increasingly discovering that IT services are becoming the foundation for the customer experience. IT as a Service isn’t simply a new delivery model for applications. Instead, IT as a Service is a new approach to providing an array of modular services that are targeted to solve changing business problems.
IT as a Service is a hybrid computing environment that enables companies to leverage the data center and public and private clouds in order to provide the business with the appropriate services based on price, availability, security, and level of service.
This book is intended to help you understand the fundamentals of IT as a Service.