Whitepaper

Taming The Data Beast

Without data and the tools to harness it, there is little to differentiate 21st century business from that of the 20th century, except perhaps our shiny new devices. For now, business leaders often talk about data streams. In the coming years, these streams will become rivers. Taking the analogy a step further, as these rivers

Advanced Evasion for Dummies

This is your guide to the security evasion techniques that have become a serious preoccupation of the IT industry. This isn’t to say that IT security hasn’t been a major source of worry in the past; on the contrary, the last decade has been witness to growing security threats, cybercrime and compliance regulations. However, recent

Vendor Landscape: Software Testing Solutions

This Research Will Help You: * Align vendor strengths and limitations to your current and projected testing needs. * Determine which products are most appropriate for particular scenarios. * Understand available functionality for current software testing solutions. * Select the vendor that is the best fit for your organization.

Case study: EVRY empowers staff to work more efficiently

Norway’s largest IT company, EVRY, uses many of HP Software’s IT Service Management (ITSM) products. It wanted an effective way to train and enable 10,000 members of staff to work more efficiently and get best value from the software investment. The answer was HP Adoption Readiness Tool from HP Software Education Services. HP is the

Guidebook: Customer Case Studies

join.me by LogMeIn provides conferencing services to support presentations, sales demos, and online collaboration use cases. By speaking with join.me customers, Nucleus found that the ease of use for end users and administrators led to increased adoption, improved business productivity, and IT efficiencies. Also, join.me’s low pricing relative to functionality resulted in significant cost savings.

Prioritising the Live Chat Opportunity

The e-tailing group has had the good fortune to have monitored chat over the past 5 years where our views on this technology have been shaped by real chats with real retailers and consumer research that we have conducted jointly with BoldChat as they have taken a leadership role through their annual Live Chat Effectiveness