Learn how to improve and digitize your customer and user registration process. The guide that provides you with all the elements that, are key and should be considered to evaluate a Digital Onboarding technology, which will lead you to make the best possible purchasing decision.
You might see contract management as something that only pertains to legal or finance. But if you’re responsible for closing deals, you’re more involved with contracts than you realize. Because contracts are binding and govern over 80% of transactions and value, every business should care very much about what they contain. This guide outlines the
The move to support remote and hybrid workforces has accelerated cloud adoption — but security hasn’t always been a key factor when operating in the cloud. Existing point products usually work in isolation and don’t always apply to the cloud. As a result, management becomes labor intensive, which means gaps are left in your security
Lookout SSE scored in the top three for all four use cases. The Gartner Critical Capabilities for Security Service Edge (SSE), an adjunct to the Gartner Magic Quadrant, is a comparative analysis that scores products or services against a set of critical differentiators identified by Gartner that every business needs. Get this report to learn:
Lookout named a visionary in the 2022 SSE Magic Quadrant Security service edge (SSE) converges cloud-centric security capabilities to facilitate secure access to the web, cloud services (SaaS), and private applications. SSE enables organizations to support anywhere, anytime workers using a cloud-centric approach for enforcement of security policies, while being able to monitor and track behavior
Web messaging builds your relationship with customers. Engagement, which was once transactional and offered limited ways to interact with you, has evolved into persistent conversation that have the flexibility to pause and resume at a pace the customer chooses. There’s always a process when you interact with customers and there are specific ways to make
Today, the opportunities to build your digital presence with customers are nearly endless. And messaging apps are a great way to do it. The number of people on messaging apps is hard to fathom, but it’s even harder to ignore. Top apps each claim more than a billion global users — across all demographics. With
Chatbots offer valuable 24/7 support to businesses, providing an automated alternative to sending all inquiries directly to agents — without sacrificing quality. Well-trained bots can answer customers’ most common, high-volume questions and enable agents to focus on higher value conversations. Keep the big picture in mind. Delivering consistent, meaningful experiences requires a unified approach to
Over the next eight chapters, you’ll look at some of the key things you need to consider when building a digital- and customer-first contact centre – from emerging technologies and approaches to new attitudes and cultures.
Web messaging builds your relationship with customers. Engagement, which was once transactional and offered limited ways to interact with you, has evolved into persistent conversations that have the flexibility to pause and resume at a pace the customer chooses. There’s always a process when you interact with customers and there are specific ways to make