Cloud Whitepapers

The five phases of digital engagement

The benefits of digital engagement have never been more clear. With a strong cloud digital engagement platform, you can operate under nearly any circumstances. Your customers enjoy shorter wait times and better, more consistent experiences. And your agents are freed from many mundane tasks. With the right strategy in place, you can evolve digital engagement

Start your migration journey

The proven, reliable, and secure cloud for Windows Our proven tools and processes can help you migrate and run your Windows workloads. Join millions of customers who have already migrated to AWS for greater performance and lower costs. In the eBook, discover the three-phase process of the AWS Migration Acceleration Program (MAP) for Windows to

Let data security transform your business

Innovate by migrating to the most secure cloud Looking for a way to secure your data in the cloud? A provider who demonstrates these six benefits can help you transform the way you operate, freeing up resources to focus on your core business, all while making your organization more secure. Read the eBook Migrate with Confidence

Migrate to modernize

Find your motivation for cloud migration Helping thousands of organizations successfully migrate to the cloud has given us robust insights into their motivations, as well as the key processes that make the journey worth the effort. Read the eBook to discover how migrating with AWS enables your organization to: Reduce operational costs by up to

Are Unprotected Cloud Databases Leaking Your Data?

Digital Risk is Shifting to the Cloud Cloud services are frequently associated with digital transformation and innovation; however, these services also expand cyber attack surfaces for threat actors to exploit. According to Oracle’s 2020: Top Ten Cloud Predictions1, 7 out of 10 organizations will keep business-critical data in the cloud. While moving to cloud apps

Principles for multi-cloud success

It is common for IT departments to emphasize speed by empowering software developers to move quickly, but that is only half the race. In addition to accelerating the rate at which new software is launched (or existing software is updated), it is also vital to identify ways the overall business can be made more responsive

Gain deeper cloud visibility and make data-driven decisions

Picture this: The long-awaited overhaul of your application is finally launched when, almost immediately, errors start popping up on the dashboard you and the app business owner are monitoring. You have no idea what’s wrong. It could be anything, from a networking issue, to a cyberattack, to a flaw in the application code. Fortunately, your