Whitepaper

Legacy Remote Control Tools: Not Built for Today’s Helpdesk

Today’s modern enterprise seeks both efficiency and productivity — constantly looking for new and effective ways to boost employee workflow. This new enterprise has a global employee base that includes branch offices, telecommuters, and an on-the-go workforce that communicates using a variety of mobile devices. While the workforce has evolved, corporate helpdesks are still using

Breakthrough Data Recovery for IBM AIX Environment

Downtime and data loss pose intolerable risks to every business today. From IT departments to the Board Room, managers recognise the importance of business uptime and data protection to maintain continued success, productivity and profi tability. Business and IT managers need a data protection strategy that keeps the organisation’s business doing business. For IT departments,

Five Reasons why Smaller Organisations Should Consider High Availability

Until recently, IBM iSystem high availability solutions were reserved mostly for large enterprises. Now that high availability is dramatically easier to use and less expensive to own and manage, the landscape has changed. Thousands of small and mid-sized companies can now afford the “luxury” of real-time, offsite data protection, as well as rapid and complete

Making the case for BPM

For several years running, Business Process Management (BPM) has become a top priority for companies. CIOs and ITexecutives continue to place business process improvement asthe top business priority for their IT organizations. Of course, there are many options for improving business processes—ranging from complete process reengineering toadopting new process management methodologies, like LeanSix Sigma, or

Business Agility now

It’s a dynamic business world — can your organization keep up? The world is a smarter place than it was ten years ago, or even five years ago. Our systems and processes are more intelligent, instrumented and interconnected than they have ever been before. The convergence of physical and digital infrastructures is changing what’s possible

Creating a scalable and efficient infrastructure for SOA and BPM

It is clear that service-oriented architecture (SOA) and business process management (BPM) are synergistic. BPM provides us the tools and techniques for understanding ourbusiness processes, the use of business resources in conductingthose processes, automation of those processes to gain more efficiency and analysis for optimizing and gaining better insight into how our business is functioning