Historically, the design of IT infrastructure did not always account forthe importance of security. System qualities such as “fast, cost-efficientor highly scalable” were prized ahead of “secure”. However, as our world has become increasingly more instrumented and interconnected,the incidence of cyber crime and data theft have only increased. Now, customer trust has intangible business value, and as soon as an IT environment is exploited, or revealed to have problems protecting informa-tion, that trust can vanish. When customers begin to lose confidence ina business’s ability to protect personal data, the speed, efficiency andscalability of a system no longer matters.
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