Whitepaper

The initial wave of software-as-a-service (SaaS) was characterized by “one-size-fits-all” pricing. This was largely because SaaS vendors were out to pioneer a new market—and simplicity was a cornerstone of their pitch to early adopters. The offer of extremely simple and economical pricing helped these vendors overcome whatever resistance they may have encountered to a new

The ROI and benefits of buying a commercial off-the-shelf (COTS) Licensing and Entitlement Management System vs. building one in-house will vary from customer to customer, based upon business needs and market conditions. Historically, many of our hundreds of customers attempted to build their own systems, when at some point they realized that it was a

Machine virtualization has swept through enterprises, big and small – creating significant issues for both software producers and enterprise customers – and a wide “vendor-customer gap” in customer desires and application vendors’ practices. Specifically, the way that enterprise IT organizations install, provisions administer and use application software is likely decoupled from how application vendors build,

Why you should care about software updates? While one might expect that only software vendors would care about software updates, it turns out that many high-tech manufacturers and enterprises are also in the software business today. In fact, many high-tech manufacturers provide customers with software add-ons or embedded software in hardware products. And, many enterprises

Data is an important business asset and small and midsize businesses (SMBs) recognize the need for a comprehensive data protection solution that is cost-effective and easy to implement and manage. RDX technology combines the best features of disk and tape offering the ease of use, shorter backup windows, and high backup and recovery success rates

In this White Paper, IDC explores example case studies of IBM’s internal evolution to a social business as a means to guide other large organizations considering making a similar transition. Out of the nine interviews conducted, IDC has selected three interviews to highlight as case studies. These case studies provide the context and business challenges

As the world becomes more instrumented, interconnected and intelligent and the population continues to embrace social computing, today’s enterprises face the dawn of a new era – the era of the Social Business. Just as the Internet changed the marketplace forever, the integration of social computing into enterprise design represents another enormous shift in the

Mobility is here. Mobility is now. Mobility (along with cloud and social media) is one of the three new technologies that brings new productivity opportunities—and associated security risks. Add in the consumerization of IT, an explosion of corporate and personal mobile devices, and the fact that there are no simple mobile security solutions, and you

Organizations face many challenges in today’s business climate. Organizations whose success or failure is determined by the decisions they make are handicapped by systems that are centered on processes or functions. As a result, these organizations struggle to improve business productivity while managing costs and find it hard to make changes in their systems quickly,

Visa Europe addressed the unique nature of the European market by building a new payment platform which houses tens of thousands of business rules governing payment clearing and settlement. An open business rules management system speeds time-to-market and gains cost efficiencies. The result is greater business agility and competitiveness for both Visa Europe and its