The COVID-19 pandemic profoundly changed the ways in which people live, work and interact with friends, colleagues and businesses. In this new global report, Genesys surveyed over 11,000 consumers across the US, Latin America, Europe and Asia-Pacific to understand how the pandemic affected people’s health, happiness, and social and professional interactions — and how businesses
The benefits of digital engagement have never been more clear. With a strong cloud digital engagement platform, you can operate under nearly any circumstances. Your customers enjoy shorter wait times and better, more consistent experiences. And your agents are freed from many mundane tasks. With the right strategy in place, you can evolve digital engagement
Messaging apps make it easy for your customers to engage with you on the channels of their choice. Top apps have more than a billion users each, and these are often the same apps where consumers see your ads. Build your digital presence on the apps your target audiences use most.
In this on-demand Genesys DX demo, you’ll see how an AI-powered solution creates personalized experiences, empowers agents, and delivers value in weeks not months.
Fortinet is named a Leader in the Gartner® 2021 Magic Quadrant™ for Network Firewalls and recognized for the 12th time in this Magic Quadrant™ FortiGate Network Firewalls deliver enterprise security to any edge at any scale. With FortiGate Next-Generation Firewalls you can: Protect: Avoid breaches and business disruptions by minimizing ransomware and other cyberattacks with
The study unpacks what’s lacking and the key components needed to create a cohesive environment and common language between these siloed teams. As security professionals work to secure their organizations, developers are often left out of the security planning processes but are then tasked with carrying out those procedures—further complicating an already strained interaction. It’s
VMware Carbon Black Named a Leader in The Forrester Wave™: Endpoint Security Software As A Service, Q2 2021 In The Forrester Wave™: Endpoint Security Software As A Service, Q2 2021, VMware Carbon Black Cloud was named a Leader. To learn more about why we were recognized as a Leader in endpoint security software as a
2020 was an unprecedented year for security teams amid the global health crisis. The threat landscape continues to evolve as malicious actors quickly adapt to the changing environment and are finding new ways to exploit your vulnerabilities. It is now more critical than ever to protect your workforce at the endpoint no matter where you
With years of experience working across multiple Public Sector organisations, TrueCue, Tableau’s longest standing partner in EMEA, have identified three of the most common pain points surrounding data and analytics. During this webinar, we will be discussing how to rectify the following in order to deliver increased value through data-driven decision-making within Public Sector organisations:
A Guide on How People and Tech Can Help You Future-Proof Your Business Even during challenging times or periods of uncertainty, small businesses who want to stay on the right path can always find tools and strategies that will help them keep growing and prospering. This guide will take you through what you need to