The losses attributed to financial fraud are alarming. The financial services industry has become a primary target of cyber attacks on a global scale and, in 2009 alone, suffered losses totaling $54 billion – an increase from $48 billion in 2008. Of equally grave concern to financial services institutions is the damage cybercrime can cause
The success of multi-factor authentication implementations in addressing security threats and attacks, such as eavesdropping, password guessing, phishing, social engineering, Man-in-the-Middle (MitM) and the like, is well known. This has also challenged hackers and cybercriminals to continue developing new kinds of attacks in their ongoing quest to steal data and identities, and commit fraud. SafeNet
Trust is the foundation of any good relationship. And this has never been truer, or more vital, than with the relationship between financial services providers (FSP) and their customers. Without the confidence that their financial information is protected, consumers will be less likely to use online services. This will directly impact banks initiatives toward cost
The communication challenge Organizations need to communicate with an increasing amount of target audiences in different regions across different channels. This leads to a proliferation of communication channels that makes it hard for organizations to communicate efficiently and effectively. BluePrinting BluePrinting is SDL Tridion’s unique content management technology that allows organizations to handle this challenge.
There is a theme in this paper which states that, to use online banking effectively, a financial institution must offer three things: integration, personalisation and relevance. Now I know that you, the reader, the seasoned and sceptical professional who has been there, done that and seen it all before will read that first line and
Different needs, different technologies The choice ? and therefore debate ? between ‘suite’ versus ‘best of breed’ software is as old as enterprise software. Enterprise Content Management (ECM) technologies claim to fulfill all of the content management needs an enterprise may have. In reality, organizations typically need specific technologies for specific business requirements. SDL is
Forrester evaluated 10 leading Web content management (WCM) vendors across approximately 115 criteria and found that SDL Tridion continues its leadership in enabling organizations to deliver persuasive customer experiences on publicly facing Web sites. SDL Tridion and fellow Leaders Interwoven and FatWire provide business-user-oriented tools that enable not only the management of content, but targeted
Organizations face many challenges when creating a network of global Web sites. They need to maintain brand consistency while allowing for variations that reflect local cultures. Creating truly localized Web sites can be a daunting process in which corporate and local marketing teams need to collaborate to provide relevant information to different target audiences.
For organizations, the Internet is an integral strategy and a fundamental consideration when meeting business objectives. In fact, it has revolutionized how organizations do business. More than just a source of corporate information, the Internet is now an extension of business processes and communication strategies. As we have moved into the era of the customer,
Every successful shopkeeper is an expert at sizing up a customer as soon as he or she walks in the door, making them feel welcome and comfortable, steering them in the direction of what they are most likely to buy, then guiding them towards a purchase. It’s called personal service and there’s nothing unusual or