Whitepaper

In today’s global business environment, organizations are increasing their investment in advanced communications technologies to improve collaboration and efficiency. Yet after spending heavily on communications technologies and infrastructure, organizations continue to have high traveling expenses and hard costs, while employees’ efficiency and productivity stagnate. Organizations are not able to realize the value of their investment,

Polycom is the global leader in telepresence, video and voice solutions, and a visionary in communications that empower people to connect and collaborate everywhere.

Historians of communications technologies will likely refer to the era from 1997 to 2007 as the Decade of Infrastructure Readiness. Beginning with a select group of global enterprises who sought to decrease operating costs by merging their telephony and data infrastructures, the migration into the 21st century has seen companies of all sizes and types

In December 2010, IBM commissioned Forrester Consulting to examine the total economic impact and potential return on investment (ROI) enterprises may realize by deploying the IBM® InfoSphere™ Master Data Management (MDM) solution. The purpose of this study is to provide readers with a framework to evaluate the potential financial impact of IBM InfoSphere MDM on

Why you need performance management As an IT or network manager, you know that what matters is the productivity that users get from your IT systems, and that this in turn depends on your entire infrastructure performing well. You may have various statistics and metrics available for measuring the network and the systems, but at

In an Osterman Research survey conducted during January 2011, decision makers and influencers demonstrated that they are decidedly pessimistic about the future of spam and malware problems for 2011.

Social networking and Web 2.0 are all the rage. With Facebook, Twitter, Bebo, YouTube, Google, Yahoo, Flickr, LinkedIn, WordPress, and more, there are over a billion socially active people today — a number that continues to grow at an astounding rate. And it’s not just a teen or consumer fad anymore. The social Web has

Executive Summary Social media isn’t coming to banking institutions—it’s here. For banks and their customers, social networks such as Facebook, LinkedIn and Twitter have become an integral part of everyday life. Read this paper to learn about: The risks, the rewards of social networking Emerging solutions to enable secure, controlled activity

Courion’s PasswordCourier® Telephone Access option enables users to securely reset their forgotten passwords through an Interactive Voice Response (IVR) application, using a touch-tone telephone. As with all PasswordCourier access options, users are guided quickly and easily through prompts that enable the user to respond to authentication questions and choose systems for password reset, enabling help

Courion provides a component for the PasswordCourier® Password Provisioning System that manages the local password cache in conjunction with self-service password reset activities. The solution provides a seamless experience for the end user, whether they are a user who is connected to the corporate network or a remote user.