In this White Paper, IDC explores example case studies of IBM’s internal evolution to a social business as a means to guide other large organizations considering making a similar transition. Out of the nine interviews conducted, IDC has selected three interviews to highlight as case studies. These case studies provide the context and business challenges
As the world becomes more instrumented, interconnected and intelligent and the population continues to embrace social computing, today’s enterprises face the dawn of a new era – the era of the Social Business. Just as the Internet changed the marketplace forever, the integration of social computing into enterprise design represents another enormous shift in the
Mobility is here. Mobility is now. Mobility (along with cloud and social media) is one of the three new technologies that brings new productivity opportunities—and associated security risks. Add in the consumerization of IT, an explosion of corporate and personal mobile devices, and the fact that there are no simple mobile security solutions, and you
Organizations face many challenges in today’s business climate. Organizations whose success or failure is determined by the decisions they make are handicapped by systems that are centered on processes or functions. As a result, these organizations struggle to improve business productivity while managing costs and find it hard to make changes in their systems quickly,
Visa Europe addressed the unique nature of the European market by building a new payment platform which houses tens of thousands of business rules governing payment clearing and settlement. An open business rules management system speeds time-to-market and gains cost efficiencies. The result is greater business agility and competitiveness for both Visa Europe and its
To the business user of information systems, the relationship with the IT personnel who build and maintain those systems can be a contradictory experience: on the one hand, IT delivers significant productivity benefitsby automating routine tasks and improving access to information; on the other, the process of building automated systems often requires embedding business policies
There are major forces at play that are changing how business operates: Business processes are becoming more integrated and complex, economic pressures are forcing companies to do more with less, and the amount of information available is becoming more overwhelming. To meet these changing conditions, companies of all sizes are progressively more dependent on increasing
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SAP® Crystal solutions offer an open, self-serve approach to entry-level business intelligence that enables business users to explore, view, report, visualize, and manage actionable information in a secure environment. SAP Crystal solutions include SAP Crystal Server software, designed for data exploration, report viewing, dashboard viewing, management, and delivery; the SAP Crystal Reports® family of offerings,