Becoming a Decision-centric Organization

Organizations face many challenges in today’s business climate. Organizations whose success or failure is determined by the decisions they make are handicapped by systems that are centered on processes or functions. As a result, these organizations struggle to improve business productivity while managing costs and find it hard to make changes in their systems quickly, despite a pressing need to do so. To succeed, these organizations need to move their thinking from processes and functions to decisions—they need to become decision-centric.