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Recommendations for Simplifying OS Migration

OS migration is typically time-consuming and expensive. The average enterprise migration project takes 18-32 months from conception to completion and involves significant IT time and end-user downtime. An endpoint backup solution can simplify OS migration by giving IT the ability to migrate data, as well as system and application settings, effectively and seamlessly. To make

7 Elements of Radically Simple OS Migration

OS migration is typically time-consuming and expensive. The average enterprise migration project takes 18-32 months from conception to completion and involves significant IT time and end-user downtime.1 An endpoint backup solution can drastically simplify the process by enabling IT to migrate data and personal settings effectively and seamlessly.

Helping The Business Work Smarter, Not Harder

IT is constantly being challenged to find new ways that technology can help businesses do more with less. Today, delivering cost savings is table stakes. IT must find new ways to get business done faster and better — not just cheaper. IT can move beyond cost containment and become a strategic business partner through innovative

How the World Defies Distance

The work place is continuing to evolve and communication technology is playing a major role in driving this transformation. Forward thinking organizations are no longer constrained by office or country location. This survey found that respondents believe video conferencing has become one of the most effective technologies in the world for enabling face-to-face or human collaboration

Software Defined Storage for Dummies

The rapid, accelerating growth of data, transactions, and digitally aware devices is straining today’s IT infrastructure and operations. At the same time, storage costs are increasing and user expectations and cost pressures are rising. This staggering growth of data has led to the need for high-performance streaming, data access, and collaborative data sharing.

Optimizing Customer Interactions through the Contact Center

IT managers must adhere to the rule of keeping it simple. While all IT departments are restrained in one way or another, SMBs find themselves doing much more with the same or fewer resources. Moreover, contact centers are one of the most complex business operations, technologically speaking, and IT managers are asked to help maintain

How Emerging Trends are Affecting Contact Center Operations

Contact centers are often viewed as the heartbeat behind an organization since this operation serves as the main point of connection between the business and its customers. As technology advances and customer demands change, contact centers must follow suit and adapt to new trends. The cloud, mobile devices and many other innovations have influenced the approach to contact center

BUILDING THE CLOUD ENABLED ENTERPRISE

The entire IT industry is evolving, whether organisations like it or not. The solution is clearly not wholesale adoption of any single model – public, private or hybrid; by the same token, neither can organisations bury their heads in the sand and rely exclusively on legacy systems and architectures. To do so simply increases cost