In recent years, the field of technology support has evolved rapidly to catch up with disruptive services technologies. In the meantime, technology innovation has led to fundamental changes in how support services are delivered. We highlight the following five technology trends expected to drive the evolution of the tech support services industry, and to shape
Cloud platform services are increasing in capabilities and richness, making cloud platform services the optimal pathway to attaining cloud value. Gartner predicts that cloud platforms will inevitably rise in prominence in 2018 as CIOs and IT leaders recognize the importance of aligning cloud application strategies and processes with cloud platform strengths. Read this Gartner report
How Managed Cloud Services Can Facilitate Your Digital Transformation
How CIOs are finding success using managed cloud services and recommendations on what to look for in a managed cloud service provider.
Organizations of all types—enterprise, educational, government, and healthcare—depend on collaboration. Interactive Flat Panel Displays enable greater participation and engagement, leading to better outcomes.
The new “active grid” requires more visibility and control than legacy systems can provide. To gather massive amounts of data and analyze them in real time, utilities need a smart system that incorporates the Internet of Things.
Visit a quick-service restaurant, movie theater, or other busy retailer, and you’ll likely find a self-service kiosk. It might be a freestanding display where you can browse the merchant’s offerings, or a tableside tablet where you can order food and pay your bill.
Smart parking relieves congestion, boost city revenues, and improve quality of life. It all starts with a new kind of meter and a flexible cloud platform.
The combination of LED lighting and building automation can deliver big cost savings. The best news: It’s easy to complete LED conversion and install automation at the same time.