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How a Pandemic Will Impact Peak Season and Beyond

It may be safe to say that COVID-19 is the most defining event of 2020. COVID-19 will have far-reaching implications long past the year’s end. Meanwhile, every sector of the economy is trying to embrace the new normal and that includes both established online retailers and fast-growing eCommerce startups. The retail space is one of

Adding Cloud Telephony to Microsoft Teams

Collaboration technologies – with features like instant messaging, file-sharing and video calling – are key to supporting new flexible work practices and remote working. Their adoption accelerated during the Covid-19 pandemic as organisations raced to implement remote working, with solutions like Microsoft Teams appearing on many devices. This new way of working has highlighted opportunities

2020 State of application services report

The financial services industry continues to demonstrate technology leadership by implementing the newest technology available. This in turn challenges technology providers to offer business solutions that drive revenue, enhance customer engagement, and deliver on the promise of digital trust—all at a pace that is faster than their peers in other industries. We isolated finance professionals’

Balancing customer convenience with cybersecurity threads in financial services

Growing customer demand and cloud efficiency gains are accelerating development of innovative financial services applications—and, at the same time, exposing potential security vulnerabilities. Because sensitive financial data is so highly valued by bad actors, financial services organizations need to take every precaution to ensure secure application development and deployment while supporting governance, risk, and compliance

The New Intelligent Edge

On the IT side of your organization, the constant drumbeat around digitally transforming the company dominates conversations. Digital is not just an idea. It is part of the new DNA for organizational success—so much so that over 68% of publicly traded companies mention the progress of their digitally transforming activities in their quarterly filings, because