Understanding risks and measuring success Insights for CISO on Their ASM Journey The idea of an attack surface is not new, but how organizations and CISOs need to view their attack surfaces should be updated. Traditionally, IT has looked at an organization’s attack surface from the inside out, asking questions like “What are the assets
Every business is now a data business, and this evolution has significantly impacted the means to manage data. Processes that once worked fine to capture, store, process, and manage data have been outpaced by the growth in volume and varieties of business data, exposing vulnerabilities in information architectures. Business demands that data management programs be
In this volatile global business environment, pivoting quickly has become a standard operating procedure, and the pressure for faster decision making is intense. Organizations are looking for ways to reduce costs, increase operational efficiencies, improve employee productivity, and promote customer satisfaction. As leaders look to their data to find answers, it’s become increasingly clear that
Access to data—by everyone, everywhere—is a business imperative. The answers to today’s most pressing business challenges, like the need to do more with less, lie in the data, just waiting to be uncovered. This guide will explain how governance in Tableau creates trust and confidence by establishing controls, roles, and repeatable processes across three main
Artificial intelligence is increasingly critical to the customer experience Amazon suggests items to buy you didn’t realize you needed. Netflix cues up the next episode in seconds. And Tesla pushes over-the-air software updates of new features for your car via Wi-Fi. Consumers have grown accustomed to these exceptional experiences and — regardless of your industry
Customer expectations are rising faster than organizations can keep up with them. And employees have more choices than ever before about where — and how — they work. Against a backdrop of increasing economic uncertainty and the need to prove ROI, customer experience (CX) leaders need clear focus to stay on track and ahead of
Business Agility is the ability to compete and thrive in the digital age by responding quickly to market changes and emerging opportunities. Achieving this agility requires everyone involved in delivering solutions to use Lean, Agile and DevOps practices to continuously create innovative, high quality products and services ahead of competition. From knowmad mood we co-create
At knowmad mood, we have years of experience working with Atlassian and provide the most updated solutions while meeting with the customers´needs. Markets will continue to shift faster than ever before and your company will keep on adjusting to market needs in order to fulfill organisational and commercial requirements. We work together with Atlassian to
«The State of Customer Experience» is a benchmarking study based on surveys of consumers and customer experience (CX) decision-makers. This third edition, «A new paradigm: Personalized, empathetic experiences at scale,» uncovers how rapidly shifting customer preferences and declining satisfaction with digital channels are creating mounting business risks for organizations worldwide. In surveying CX Leaders, the
During the COVID-19 pandemic, companies had to adapt and be agile to survive. In 2023, they will face new challenges due to the economic downturn, with some countries expected to be hit harder than others. This means looking for cost savings and efficiencies by implementing solutions such as content service platforms. This report compares solutions