Evolving market conditions and rising customer expectations are compelling organizations to embrace cutting-edge technologies and digital transformation solutions. At the center of digitalization of the IT core are the enterprise resource planning (ERP) systems. Standardized, inflexible cloud ERP integrations are unable to address the burgeoning volumes of business and consumer data, and growing complexity of
Energy service providers and the utilities industry are in need of an adaptive selling solution that can help them provide an omnichannel experience to customers with a one-stop-shop for all household and commercial needs. The integration of a predictive analytics platform can help business leverage actionable insights to condense the sales cycle and bring down
Watch as TCS and Microsoft touch on important topics surrounding customer relationships and making success last. With personalized experiences quickly taking center stage across industries, particularly within: Hi-tech, Financial Services, Utilities , Education & Manufacturing, exploring initiatives that modernize legacy systems and accelerate digital transformation will be key to meeting these challenges and to a
Operating in the digital era, an unprecedented number of enterprises are opting to personalize sales and aftersales services to meet the growing customer expectations. Customer experience is now taking center stage across industries and particularly in the high-tech sectors. With omnichannel sales and service across multiple platforms now emerging as a trend, there is expected
The recent acceleration in digital transformation has generated a demand for the quick deployment of custom solutions to enable automation and high ROI. The need for non-IT developers has also influenced the rise in low-code or no-code solutions, which eliminate the need for specialists and reduce the outsourcing of innovation or differentiated offerings. A solution