As a general trend, clients are increasingly insisting that the law firms delivering their legal expertise provide more engagement and insight, as well as demonstrate how they plan to reduce their environmental impact. To respond to changing client needs and reach new and existing clients through highly targeted digital marketing, law firms need to make
What You’ll Find in This Report: For the Trends in Manufacturing report, Salesforce Industry Insights surveyed 750 manufacturers worldwide to discover how: • The uncertainty initiated by the COVID-19 pandemic revealed an urgent need for business agility — as well as an opportunity to reimagine sales and operations planning (S&OP) • Customer-adjacent roles have been
Gartner defines field service management (FSM) as a discrete market within the broader customer service and support software market. Field service providers (FSPs) typically dispatch technicians to remote locations to provide installation, repair or maintenance services for equipment or systems. They may manage, maintain and monitor these assets under a predefined service or maintenance contract. Gartner’s view of the FSM market
A Guide on How People and Tech Can Help You Future-Proof Your Business Even during challenging times or periods of uncertainty, small businesses who want to stay on the right path can always find tools and strategies that will help them keep growing and prospering. This guide will take you through what you need to
As an entrepreneur, starting a new business is exciting. Backed by the support of a close-knit team, you face new challenges every day and you put in the hours to make your business work. But your time may be taken up by rote tasks, leaving you less time to acquire new prospects and care for
Did you know? An effective customer relationship management tool can be a determining factor in sustainable growth for SMEs. By using the right CRM system for your business to interact with your prospects and customers, you can boost your sales and accelerate your growth. However, how do you choose the right CRM? Here is a
A growing business needs a good Customer Relationship Management (CRM) application. It helps you manage critical customer information in one place — and gives you a complete view of your business. You’ll gain key business insights that help you close more deals, boost sales, and improve forecasting accuracy. But is now the right time for