Organisations deal with volatile demand, short inventory and limited transportation capacity: mastering the last mile is necessary to feed customer requests and ensure business success. With Milkman Home Delivery Platform, organisations will be able to offer an interactive last mile strategy focused on experience first. Based on AI-powered algorithms, the Platform eliminates infeasible deliveries and
An omnichannel approach for handling unexpected times Discover how Public Group and Milkman Technologies enabled a successful omnichannel approach to manage the delivery process with a strong customer focus. “We needed to create additional capacity to satisfy high consumer demand and do it fast. So, we thought about using taxis. As tourism industry was inactive
“78% of European Retailers see intelligent last mile delivery as the most important digital transformation program”: reveals the latest IDC InfoBite commissioned by Milkman Technologies, “Reshaping the Last Mile for Customer-Centric Omnichannel Shopping Journeys” (IDC #EUR148942122, March 2022). The IDC InfoBite provides trends and predictions about how last mile optimisation leads to cost-effective and sustainable