Managing servers in order to maximize their availability represents a critical objective for most IT staff. In particular, server administrators need to know where the systems are located; what hardware and software is present on each; whether the server is secure; and if the server is performing optimally and functioning properly. However, they also need
Remote System availability is critical to maintaining business continuity. Driven by the advent of IP-based remote management technologies, businesses with remote offices have turned increasingly to cost-efficient centralized IT management solutions. These solutions, while impressive, are not without associated risks. IP-based access solutions (also called “in-band” solutions”) are dependent on the Internet for remote access
Today, if an application is not available online, customers can quickly move to a competitor with a simple mouse click. In short, an organization’s IT infrastructure has become the face of business, taking on a vital role in defining customer experiences that directly impact the corporate brand. As a result, IT performance has evolved to