“A recent IDG survey of CIOs revealed that those using virtual desktops now say the biggest benefits are increased simplicity and a more productive and mobile workforce. Find out how other companies are using virtual desktops to: • Drastically cut IT investment costs • Simplify management across multiple platforms and devices • Increase workplace flexibility
This IDC white paper discusses the types of services IT organizations can leverage to ensure that their data centers are the key to business expansion, not a barrier to business success.
Many IT professionals cite loss of control as a barrier to using third-party partners for enterprise cloud construction and management. Read the white paper to learn how IBM SmartCloud Services help knock down this barrier by offering the cost-savings and convenience of a third-party cloud with a web portal that gives you control of cloud
To measure the financial and reputational consequences of business disruptions caused by business continuity or IT security failures, IBM teamed up with the Ponemon Institute to survey more than 2,000 business continuity specialists and IT security practitioners. Read the research report based on this groundbreaking study for key findings that you’ll want to delve into,
Technology is integral to the success of the Games. Dell is proud to be the official end-to-end IT partner of the XX Commonwealth Games, and will provide both hardware and data center support. Technology underpins everything at the Glasgow 2014 Commonwealth Games. Dell plays an integral part in providing the laptops, tablets, PCs, servers and storage.
The Glasgow 2014 Commonwealth Games needed IT partners to help deliver its event with a global audience of more than 2 billion people. Organisers chose Dell to deliver an end-to-end solution, including Intel®-powered Dell laptops, desktops, workstations, servers and storage. It had funding from Dell Financial Services and also opted for Dell ProSupport backed by
As a midsize company, you have the same goals and objectives as larger enterprises — but you don’t necessarily have the same resources to achieve them. You need a cost-effective, easy-to-implement-and-maintain collaboration solution, one that gives you the agility and flexibility that your business demands. Midmarket Collaboration For Dummies, Avaya Custom Edition, explores the midmarket business trends
Avaya Contact Center Solutions for IP Office put your contact center agents at the center of it all. Think of it as a holistic, 30,000-foot view, along with the intelligence, flexibility, and power to get business done. With Avaya innovations, each agent can access all customer data and move seamlessly between phone, email, and chat—no
Communications Service Providers (CSPs), including wire line, wireless, and cable providers, need to innovate to keep up with the competitive pressure of the rapidly changing network environment. As more of the value (and revenues) flow to over-the-top service providers like Google and Amazon, CSPs face the prospect of increasingly becoming providers of commodity-like transport services.
This White Paper explores The Five Essential Steps towards improving customer experience from the inside – in a way that supports customer needs and measurable revenue growth. It is not achieved by working harder but by working smarter, with responsive business process technology empowering immediate and sustainable change that a ‘bolt-on’ communications programme could never