To ensure non-stop delivery of essential business services to users across and beyond the enterprise, IT data centers require constant, diligent management. There are two reasons, however, why it is not wise to have technicians constantly going in and out of the data center to perform these daily management tasks. First, over-reliance on the physical presence of technicians in the data center is slow and ineffi cient. Every time someone gets up from his or her desk to install a patch or run some diagnostics, valuable time is lost – time that could be spent taking care of other important tasks. Second, foot traffic through the data center is never a good thing. When too many people spend too much time around critical systems, it greatly increases exposure to both malicious and inadvertent security risks.
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