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Simplify IT support management with IBM Technology Support Services

As your enterprise adopts new technologies, your tech support and maintenance model grows exponentially, with dozens of original equipment manufacturers (OEMs) and third-party maintenance providers servicing their hardware and software products. The complexity of managing so many vendors within the four walls of the data center has become a logistical jungle. Even a few minutes

The Total Economic Impact™ of IBM Multivendor Support Services

IBM Multivendor Support Services can help organizations lower their overall hardware maintenance expense. A composite organization based on 24 IBM support services customers was able to: Extend the useful life of equipment by an average of 2.5 years. Reduce the time needed for hardware support tasks by 37%. Reduce the time needed for vendor relationship