Many organisations are planning to migrate to the latest version of Microsoft’s email system, Exchange 2010. There are many compelling reasons to do so, including high availability, email archiving and improved administrative features. However, the importance of email to the modern enterprise means that any errors in migration that result in downtime will be a serious headache for the IT team.
This paper argues that with the right level of planning and forethought, email migration need not be a traumatic experience for the business or its IT department. It is not intended to be a step-by-step guide to implementation, rather a discussion of some of the pitfalls that a migration team might encounter and how to avoid them. The discussion is based on research conducted among Computing readership of IT decision makers and a web seminar on the subject, held in March 2012.