Firms and government organisations are constantly buffeted by changes in their business environment, which they must respond well to in order to survive and thrive. While firms have used different business strategies to insulate themselves from the effect of change, CEOs are beginning to recognise the need for their firms to become more agile in detecting and making the changes to strategy, operations, and products. Turning agility from a buzzword into a business capability requires time and KPI measurement. More inside.
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