Beyond Technology: Backup and Recovery Best Practices

If you’re like most IT experts, you’ll focus first on the technology. You’ll make sure
you have the hardware and software to perform backups. You’ll build out the required
storage, making sure you have floor space and power in a data center, and so on. Next,
you’ll tier your systems: What data is most critical? How often does the data need to
be backed up?
Beyond the backup and recovery technology, however, you’ll need to consider the
expertise required to create, maintain, and execute a backup and recovery plan.
What team should you have in place? What type of communication and crossfunctional
planning do you need? What are the program deliverables, milestones,
and proof points?
Backup and recovery is not a “set it and forget it” proposition. By definition, it’s
a living entity—an ongoing program that you regularly test and refine to match
your evolving environment (infrastructure, staffing), policies (security, compliance),
budget, and needs.
Read on to learn about the four best practices for achieving a successful backup
and recovery program: assigned ownership, managed expectations, rigorous audit
preparation, and a recovery team with a deep bench.