Why WebSphere Operational Decision Management? A Case for Business Users of Information Technology

To the business user of information systems, the relationship with the IT personnel who build and maintain those systems can be a contradictory experience: on the one hand, IT delivers significant productivity benefitsby automating routine tasks and improving access to information; on the other, the process of building automated systems often requires embedding business policies and automated decisions into software systems,where they become difficult to maintain and adapt.