The Total Economic Impact™ of IBM Rational Service Virtualization and Test Automation Solutions

This study highlights the benefits and costs of implementing IBM Rational Service Virtualization and Test Automation
solutions, based on the experiences of an existing customer. The customer, a large European bank with more than 30
million customers and 3,500 branches worldwide, implemented two of the IBM testing solutions — Rational Test
Workbench (RTW) and Rational Test Virtualization Server (RTVS) — for one division’s software development group.
The solutions were first implemented in 2009 by Green Hat Software, prior to the acquisition by IBM in 2012. The
interviews conducted for this study focused on the initial implementation as well as the experiences of the customer up
to the present time.