The Forrester Wave™: Desktop Videoconferencing, Q3 2013

Desktop Videoconferencing Is Changing The Game
Technology improvements are lowering the infrastructure and price barriers to using
videoconferencing, making it available to more people and generating new applications.
Videoconferencing suppliers are scrambling to reposition themselves to take advantage
of these new opportunities.
CIOs Should Plan To Support Videoconferencing On Multiple Devices
Room-based videoconferencing continues to be important as people meeting in
conference rooms demand the high-quality video and turnkey operation that dedicated
systems provide. Therefore, strategies should emphasize interoperability and ease of
use that allow participants on PCs and mobile devices to join meetings taking place in
conference rooms.
Unified Communications And Collaboration Strategy Separates The
Leaders
Leading products have comprehensive functionality and come from a vendor with a
compelling vision for unified communications and collaboration. Some products have
limited functionality but fit into an ecosystem that represents a complete solution. A
few score well on the basis of being excellent standalone desktop videoconferencing
solutions.