2021 GARTNER® Magic Quadrant for contact center as a service
Genesys was positioned highest for the ability to execute in the Gartner August 2021 Magic Quadrant for Contact Center as a Service. Genesys was proud to be named a leader in the 2021 Gartner CCaaS Magic Quadrant report. Working together with our customers, we’re enabling organizations of all sizes to deliver the kind of empathetic